T3 in Action: Herts Urgent Care

Herts Urgent Care

Herts Urgent Care, launched in Hertfordshire, has been providing NHS111 services since 2012. When social distancing became an urgent requirement in their call centre, Tecna UK were on hand to provide a T3 solution! And in under a week, Tecna UK designed, built and delivered a full set of desk dividers with branded acrylic, in HUC’s call centre. Speaking to Ian Moody, HUC’s Contact Centre Manager, he discusses his experience working with Tecna UK and T3 on this project.

A Product to Please

Ian was thrilled with the desk dividers and the service that Tecna UK provided,

"Tecna UK worked with our design, and fitted a complete bespoke solution to what we required."

"I’ve recommended Tecna UK and the T3 system to three others, and they’ve all installed it!" For Ian, Tecna UK’s speed of service was the highlight of this project,

"I can’t fault Tecna UK, they have been attentive and quick to respond and deliver."